Information We Collect

If you reach out to us for corporate floral arrangements or gift services, we gather details you willingly submit. This may include your name, company name, email, phone, delivery locations, and any particular specifications for your floral request. We also collect payment details when you place orders, handled securely by our payment partners.

For corporate clients, additional business details may be collected, like company registration data, preferred delivery timelines, and budget expectations to tailor our services to your business needs.

We automatically gather certain technical data whenever you visit our site, such as your IP address, browser type, device details, and how you navigate through the site. This helps us enhance site performance and learn how clients discover our services.

How We Use Your Information

We mainly use your data to complete orders and deliver high-quality service, including order processing, coordinating deliveries, crafting personalized bouquets per your specifications, and communicating about your service needs.

We also utilize information to enhance our offerings and the website experience, helping us identify which corporate floral services are most beneficial to clients and how we can better support the business sector in United Kingdom.

Information Sharing and Disclosure

Mirror Orchid Calm respects your privacy and does not sell your personal data to others. We share information solely as needed to deliver our services or when required by law.

We may share essential data with trusted service partners who help run our business, including delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they perform for us.

We may disclose information if required by law, a court order, or governmental request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We regard the protection of your personal data as a priority and deploy suitable technical and organizational safeguards. This covers secure storage, encrypted exchanges, and limited access to personal information within our organization.

While we deploy robust security measures, no online transmission method is completely secure. We regularly update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or restrict the use of your personal data.

To exercise these rights, please contact us using the information provided at the end of this policy. We will reply within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as necessary to provide our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and evaluate website performance.

You can modify cookie settings through your browser preferences. However, disabling certain cookies may impact site functionality. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only Mirror Orchid Calm and our website. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.